Telehealth

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Expert Dental Care at Your Fingertips with Telehealth

Empowering patients with accessible, high-quality dental care anytime, anywhere through our comprehensive telehealth services.

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Mediq’s Telehealth

Mediq’s Telehealth Services now include Telehealth appointments across several of our outpatient clinics, including Cancer Services, Mental Health Services, and Pediatric Services.

Telehealth consultations at Mediq enable a direct conversation between a patient and a healthcare specialist through audio and video technology accessible via a computer, mobile phone, or tablet. These sessions can also involve family members or other healthcare professionals, such as your local General Practitioner, making them a collaborative and comprehensive approach to your healthcare.

Enjoy the full spectrum of outpatient services you’d expect at Mediq, all from the comfort and safety of your home.

Access to Telehealth for Patients, families and outside callers.
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Access to Telehealth for Staff.
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Telehealth may not be suitable for all patients or appointments; your specialist may recommend and offer a Telehealth consultation if appropriate.

Benefits of Telehealth at Mediq

Telehealth at Mediq revolutionizes the way we deliver healthcare, making it more accessible, efficient, and patient-centered. Here are some key benefits of our telehealth services:

Convenience & Accessibility

Receive high-quality healthcare without the need to travel, directly from your home or any location with internet access.

Flexibility

Schedule appointments at times that fit into your busy lifestyle, reducing wait times and the need to take time off work or school.

Continuity of Care

Stay connected for consistent care, ensuring coordination and support for chronic conditions or long-term treatments.

Increased Collaboration

Telehealth allows for the inclusion of family members in consultations and facilitates easier collaboration between your various healthcare providers.

Safe & Secure

Our telehealth platform is secure and compliant with healthcare privacy laws, ensuring your personal health information is protected.

Reduced Health Cost

Save on travel expenses; access Mediq’s Telehealth for convenient, future-forward care tailored to you.

Preparing for Your Telehealth Appointment

To ensure your Telehealth appointment with Mediq goes smoothly, here are a few simple steps to prepare:

Technical Setup

Make sure your device (computer, tablet, or smartphone) is charged and has a stable internet connection. Test your camera and microphone beforehand.

Quiet Space

Choose a quiet, private area for your consultation to ensure confidentiality and minimize distractions.

Relevant Information

Have any relevant medical records, a list of current medications, and your questions or concerns ready to discuss with your healthcare provider.

Identification

Be prepared to present a form of identification at the start of your appointment to verify your identity.

Setup & Troubleshooting

Tips for a Successful Telehealth Appointment

Maximize your Telehealth experience at Mediq with these essential tips

Technical Readiness

Test your device’s camera and microphone, and ensure a stable internet connection before your appointment begins.

Timeliness

Aim to log in a few minutes early to address any technical glitches and start your session on time.

Question Prep

Have a list of questions or concerns ready to discuss with your provider to ensure a productive conversation.

Note-taking

Keep materials handy for taking notes during your appointment, capturing important advice and instructions.

Privacy Consideration

Choose a private space for your appointment to maintain confidentiality and minimize interruptions.

Talk with a Dentist

Available every Fridays 9am – 1pm

(03) 9309 2088

(03) 9309 2066

25 Olsen Place, Broadmeadows, VIC 3047

[email protected]

Working Hours

  • Mon to Thursday: 9am to 5pm
  • Friday (Telehealth): 9am to 1pm
  • Saturday: 9am to 1pm
  • Sunday: Closed