Frequently Asked Questions

Home / General Practice FAQ
Other FAQs

Our aim is to ensure you feel fully informed and confident about the care you receive at Mediq. Browse through the sections below to find the information you need, and if you have any further questions, don’t hesitate to contact us directly.

General Practice FAQ

What preventive care services does Mediq's GP offer?

Our GPs provide a comprehensive range of preventive care services designed to maintain your health and prevent illness. These include routine health screenings for blood pressure, cholesterol, diabetes, and cancer screenings specific to age and risk factors. We also offer immunizations, lifestyle and nutritional counseling, and mental health assessments to support your overall well-being.

What is involved in a chronic disease management plan at Mediq?
Our GPs provide a comprehensive range of preventive care services designed to maintain your health and prevent illness. These include routine health screenings for blood pressure, cholesterol, diabetes, and cancer screenings specific to age and risk factors. We also offer immunizations, lifestyle and nutritional counseling, and mental health assessments to support your overall well-being.
Can I access my medical records online?
Yes, Mediq offers a secure online patient portal where you can access your medical records, including visit summaries, lab results, and medication lists. This platform also allows you to communicate directly with your healthcare provider, schedule appointments, and request prescription refills.
How do I know if I need to see a specialist?
Our GPs provide a comprehensive range of preventive care services designed to maintain your health and prevent illness. These include routine health screenings for blood pressure, cholesterol, diabetes, and cancer screenings specific to age and risk factors. We also offer immunizations, lifestyle and nutritional counseling, and mental health assessments to support your overall well-being.
What should I do if I need medical attention outside of regular clinic hours?
Mediq offers after-hours services for urgent medical needs that cannot wait until regular clinic hours. For immediate attention, please follow the after-hours instructions provided on our website or through our patient portal. In case of a life-threatening emergency, call emergency services or go to the nearest
Can I receive travel vaccinations at Mediq?
Yes, we offer a range of travel vaccinations and advice to ensure your health and safety while abroad. Please schedule a consultation well in advance of your trip to discuss your travel plans and vaccination needs with our GP.

Get in Touch

24/7 Service, same day appointment are available

25 Olsen Place, Broadmeadows, VIC 3047

Working Hours

  • Mon to Thursday: 9am to 5pm
  • Friday (Telehealth): 9am to 1pm
  • Saturday: 9am to 1pm
  • Sunday: Closed